Privacy and Cookie Policy

Privacy and Cookie Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase.

Personal Information

We respect your privacy rights and recognise the importance of protecting the information we collect about you. We will never share your information with parties outside our organisation without your permission (except if required by law, court order or law enforcement authority)

When visiting our website, we automatically collect information on how you browse and use our site, the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. This allows us to make our website operate as efficiently and effectively as possible and helps us to improve and optimise the service and communication we offer.

Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information including credit card numbers, email address, and phone number. This information allows us to process your payments and process your orders efficiently, communicate with you regarding your orders and screen orders for potential risk or fraud. We will maintain your order information for our records unless and until you ask us to delete this information.

When registering to hear from us we use Mailchimp for our email marketing campaigns. Unique identifiers are placed in each mailing to enable us to recognize when an email is opened or when certain links are clicked. This helps us record your email address, IP address, date, and time associated with each open and click for each campaign. We use this data to create reports about how our email campaigns are performing and to provide you with marketing communications we believe may be of interest to you.

If you have subscribed or indicated that you would like to receive information from us we would like to keep in touch by updating you on new products, promotions or new services we are offering. We will contact you via email or by post with this type of information and you can unsubscribe at any time or change your preferences on emails that you receive from us.


We may provide links on our website to other websites not owned or managed by Makers & Merchants Trade. We accept no responsibility for the security and content of these sites and in following these links you do so at your own risk.

Updating Your Information

Please ensure that any information and details you provide us with are up to date and accurate and do let us know of any changes to those details.

Please inform us if you have any reason to believe that your username or password has become known to anyone else, or is being, or is likely to be used in an unauthorised manner. You can access and update your details using the 'Your Account' area of the website.

We reserve the right to terminate accounts, remove or edit content or cancel orders at our discretion in order to protect our customers and our business from any activity which we suspect is fraudulent or illegal.

Alterations to this Website and Terms & Conditions

We reserve the right at any time and without prior notice to make changes to these Terms & Conditions. We may update our Privacy & Cookie Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

You will be subject to the policies and terms and conditions in force at the time you use the website or place an order from the website. We therefore recommend you review these Terms & Conditions each time you place an order.

We may transfer our rights and obligations under these terms to another organisation. However, you may only transfer your rights or obligations under these terms to another person if we agree to this in writing.

If any of the Terms & Conditions forming the contract between us are deemed invalid, void or unenforceable for any reason, it will be deemed several and not affect the validity and enforceability of the remaining Terms & Conditions.

It is our responsibility to supply you with goods that meet your consumer rights. If you have any concerns that we have not met our legal obligations, please contact us.

These Terms & Conditions do not affect your statutory rights.

More Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please do not hesitate to contact us.

Can't find what you're looking for?